Privacy Policy
At Shree Ganga Nursery, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using our CRM platform and related services, you agree to the practices described in this policy.
1. Information We Collect
When you use https://crm.shreeganganursery.com/, we may collect the following types of information:
- Personal Information
- Name, phone number, email address, and postal address when you contact us or register.
- Business details such as nursery orders, plant preferences, and service requests.
- Non-Personal Information
- Browser type, IP address, device type, and operating system.
- Pages visited, time spent on the website, and usage behavior.
- Payment & Transaction Details
- If applicable, we may collect billing addresses, transaction records, and payment confirmations. However, sensitive card/payment information is processed securely by third-party payment gateways and is not stored directly on our servers.
2. How We Use Your Information
We use your information for the following purposes:
- To provide and manage our CRM services for Shree Ganga Nursery customers.
- To respond to inquiries, requests, or support needs.
- To send order updates, reminders, or important notifications about our services.
- To improve user experience by analyzing how our website and CRM system are used.
- To send marketing communications, promotions, and plant care tips (if you have opted in).
- To comply with legal obligations and prevent fraud or misuse of our services.
3. Sharing & Disclosure of Information
Your privacy is our priority. We do not sell, trade, or rent your personal data to third parties. However, we may share information in the following cases:
- With Service Providers: Trusted vendors (such as payment gateways, hosting providers, and analytics tools) may access limited data to perform functions on our behalf.
- For Legal Reasons: If required by law, regulation, or government request, we may disclose necessary information.
- Business Transfers: In case of a merger, acquisition, or restructuring, user information may be transferred as part of business assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information. This includes encryption, secure servers, and restricted access to authorized personnel only. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies, log files, and analytics tools to enhance your browsing experience. Cookies help us remember your preferences, track session activity, and improve website performance. You can disable cookies in your browser settings, but some features of the site may not function properly without them.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Right to access the personal data we hold about you.
- Right to request correction or updates to inaccurate information.
- Right to request deletion of your personal data (subject to legal obligations).
- Right to opt out of marketing communications.
- Right to withdraw consent at any time.
To exercise these rights, you may contact us at crm.shreeganganursery@gmail.com.
7. Third-Party Links
Our CRM platform may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any information.
8. Children’s Privacy
Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s data has been collected, we will take steps to delete it immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” mentioned above. We encourage users to review this page regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us:
Email: crm.shreeganganursery@gmail.com
Website: https://crm.shreeganganursery.com/